Safety & Protection Against Abuse

At Justlo, the safety of our users – especially minors – is our top priority. We enforce a zero-tolerance policy towards any content or behaviour that involves the sexual exploitation, abuse, or endangerment of children. This includes, but isn’t limited to:

• Uploading, sharing, promoting, or creating any material that depicts or suggests child sexual abuse or exploitation

• Attempting to contact minors for grooming, manipulation, or other inappropriate reasons

• Creating user accounts by or for anyone under the minimum legal age

• Any sexualised or inappropriate portrayal of minors, even if not explicit

Breaches will lead to immediate removal of content, permanent account suspension, and – where required – reporting to law enforcement or child protection authorities. We use a mix of automated detection tools and trained moderation staff to keep the platform safe.

Age Verification & Access Control
To prevent misuse, we apply strict age verification at sign-up. Users who don’t meet the legal age requirement are blocked from accessing any platform features. Our verification includes:

• Government-issued ID checks (where applicable)

• AI-powered pattern recognition

• Ongoing manual reviews of flagged or suspicious accounts

Reporting & Moderation Tools
Users can report inappropriate content, messages, or user behaviour directly in the app. These reports:

• Are promptly reviewed by a trained safety team with experience in abuse prevention

• Are backed by automated alerts and behavioural monitoring that flag risky patterns

• Are handled transparently – users receive updates on the status of their reports

Extra Safety Measures & Our Ongoing Commitment
Justlo is committed to going above and beyond in keeping our community safe. We’ve implemented:

• A moderation team available 24/7, trained to follow Australian child protection standards

• Real-time filtering of explicit content, including automatic nudity detection

• Integration with international safety databases (e.g. NCMEC – National Center for Missing & Exploited Children)

• Ongoing training for our staff and regular policy reviews to stay in line with legal and best practice standards

• A Code of Conduct all users must agree to when signing up

Our Promise to a Safer Community
We believe dating and meeting people online should be safe, respectful, and enjoyable. If you ever feel unsafe or notice something off, use the in-app tools to report it straight away. Your actions help keep the whole community safer.

If you’d like a copy of our full Safety Policy or Terms of Use, you’ll find them in the app settings or on our website.